AirBridge Cargo Airlines LLC Shanghai Representative Office

Company Background

AirBridge Cargo (ABC) is an international Russian all-cargo airline operated under Volga-Dnepr Group (VDA), one of the biggest international cargo airline in Russia. ABC first commenced commercial operations in May 2004 which provides scheduled air services with net-work covering EMEA, Russia, Asia&Pacific and America. At present ABC has over 400 employees and a fleet includes 5 Boeing 747-400ERF and 3 B747-200/300.

In 2008 ABC is named as the winner of the most prestigious and important award in Russian Air service society - Wing of Russia National Award as the Airline of the Year. Global economic recession witnessed the fall of some major airlines. However, ABC improved its load factor and market share in such tough background, becoming one of the best-performing airlines in Asia and Europe market.

Position

Customer Service agent:2

Location

Shanghai

Key responsibilities:

1. Accept booking and prepare CBA.
2. Working together with other colleagues to satisfy customers by providing stable and effective service in a timely manner, ensuring the shipment is on board smoothly as per customers’ requirements.

3. Provide support to sales team directly or indirectly
4. Manage customers queries and complaints.

5. Shipments Track & Trace

Selection criteria:

·          Bachelor’s Degree and CET 6 or above.

·          Excellent communication skill both in English and Mandarin

·          General understanding of the economic, political and business environment.

·          Ability to think creatively and develop innovative solutions. team-player, strong inter-personal skills.

·          Honesty, Hardworking, prudence, strong sense of responsibilities and team spirit is most appreciated.

·          Workable knowledge of Microsoft Office is a must. Excellent PC skills will be a plus.

Salary：

Negotiable

Remark:

Please send your resume to airbridgecargo@hotmail.com/

 Sunny.Xin@airbridgecargo.com